Email notifications

Send a plain-text new-lead summary to a single inbox. Useful for shared mailboxes.

The simplest connection. Every new lead is emailed to an address you choose. It's ideal for a shared inbox, such as enquiries@yourvenue.co.uk, so the whole team sees it.

Setting it up

  1. Open Integrations and click Connect next to Email.
  2. Enter the email address.
  3. Save.

Nothing to sign in to. It just works.

What the email looks like

A short summary you can take in from the notification on your phone:

Subject: New wedding lead — Ada Thorne

New wedding enquiry

Ada Thorne just completed the quote configurator on your website.

Email         ada@example.com
Phone         07700 900123
Event date    Saturday 12 September 2026
Guests        80
Quoted total  £12,696.00

[ Open in your dashboard ]

Their live proposal: https://innkept.co.uk/p/9f3aXjh2…

Use Open in your dashboard to go straight to the lead, or the proposal link to see exactly what the guest is looking at.

More than one person

Add another Email connection with a different address. Each one sends on its own. There's no CC option, so if you want a shared inbox and two people to get it, point Innkept at the inbox and set up forwarding in your email.

Free on every plan

Email doesn't count towards your plan's CRM connections, so you can keep it alongside HubSpot or Pipedrive as a back-up.